The problem. A national leader in a particular industry was bidding on a multi-million dollar contract. It suspected that one of its bid competitors did not have the capability that it claimed to have to perform the type of printing necessary at a certain facility to win the contract.
The job. Investigate the suspicion.
The solution. A former Secret Service Agent with expert knowledge regarding printing, based on his experience investigating illegal counterfeit money operations, was assigned. In only three days of surveillance, at different times of the day and night, he was able to determine that the bid competitor’s facility had none of the earmarks – odors, exhausts, shipping in and out, sufficient manpower reporting to work – of the type of printing operation necessary to win the bid. The former Secret Service Agent then posed as a job applicant and entered the bid competitor’s facility. He was able to take covert photos of the main production area of the facility which proved that the bid competitor could not possibly have the printing capability that it claimed to have.
The problem. The CEO of a large manufacturing company received several threatening letters over a two-year period from what appeared to be the same source.
The job.The CEO’s company ordered an investigation.
The solution. The investigators determined who was fired by the company at the approximate time that the first letter was received. A background investigation of one of those individuals revealed that almost every threatening letter aligned with a negative event in that person’s life. Moreover, handwriting analysis was done and indicated that certain features of the identified suspect’s handwriting were similar to those in the letters. A behavioral sciences expert (i.e. former FBI profiler) then conducted a personality assessment to determine if approaching the suspect for interview would likely trigger a violent retaliation against the CEO or would more likely serve to put an end to the letters. Based on that assessment, the suspect was confronted. Thanks to an excellent liaison with local law enforcement, a police officer came along for the interview. The interview resulted in a confession not by the suspect, but a member of the suspect’s family. It was determined, in consultation with the police officer, that the confessor did not pose a significant risk of violence to the CEO. When informed a few days before Christmas of the identity of the author of the threatening letters and the expert opinion, the CEO expressed his great relief. The unknown source of the letters and potential threat had created considerable anxiety for him and his family.
The problem. The former boyfriend of an employee of the corporation was stalking that employee and had come into the offices of the corporation to confront her. The corporation wanted advice on how to upgrade its physical security in order to prevent a workplace violence incident.
The job. The corporation ordered a physical security assessment of its corporate headquarters.
The solution. Experts assessed the security of: the neighborhood surrounding the corporate office (including the mass transit system), the multi-tenant building in which the corporation resided, and the corporation’s three floors of offices. The experts conducted a security threat assessment which included a review of local crime data and interviews of employees regarding known threats and security concerns. In the end, nineteen specific recommendations to upgrade security were made. Those recommendations included a series of CADD drawings recommending a specific reconfiguration of the main entrance into the corporation and the adjacent hallway. The national corporation is taking the steps necessary to follow the recommended reconfiguration.
The problem. A major healthcare product manufacturer planned to fire approximately ten employees, including top executives, which was likely to cause violence.
The job. Legal counsel for the company called for help the day before the first firings were to occur.
The solution. Experts were able to immediately provide advice regarding how to safely conduct the terminations, vastly improving on what had been planned by the company. Moreover, a team of former FBI Agents were sent on-site to protect the safety of the workplace and to escort the terminated employees out of the plant. The escorting was accomplished in a low-key, respectful manner which insured the safety of all those present in the workplace. The plant was, by company policy, a weapons-free workplace. Despite that, concealed firearms were removed from two of the employees who were being terminated. Some of the employees who were being terminated became belligerent. Expert security personnel quickly intervened and diffused the situation. Thereafter, nineteen days of executive protection at the workplace and at the residence of the CEO were provided. No terminated employee tested the executive protection. Executive management, as well as the plant employees, expressed their continued concern and anxiety over the potential for violence and their extreme appreciation for the presence of security experts.
The problem. A lawyer sued a group of individuals in Europe for hundreds of millions of dollars. One of the individuals had been previously convicted for an attempted murder-for-hire and served time in prison.
The job.The lawyer ordered executive protection, both in the United States and in Europe.
The solution. For one of the lawyer’s trips to Europe, expert security personnel arrived a day early to conduct advance work including: arranging for safe transportation for the lawyer, learning the most direct and safe routes between anticipated destinations, surveying the security at the lawyer’s hotel, and locating nearby police stations and hospitals in the event of an incident. Moreover, the experts met with the FBI Legal Attache Agents assigned to a particular European city’s US Embassy for a briefing on local threats and to establish liaison in the event of an emergency. All the protection details for the lawyer, including those in Europe, were without incident.